Frequently asked questions

Psychological help can be useful when you feel that emotional problems, stress or life circumstances are preventing you from functioning normally…

A psychologist holds a university degree in psychology and works on assessment, diagnostics and counseling. A psychotherapist is a psychologist or psychiatrist who has completed additional specialist training for working with clients through structured therapeutic processes (such as CBT). A psychiatrist is a medical doctor specialized in mental health who can prescribe medication. Our Institute employs licensed psychotherapists of cognitive behavioral orientation.

No! Psychotherapy is not only for people with severe mental disorders. Many people come to therapy to improve their quality of life, develop better skills for coping with stress, improve relationships or work on personal growth. Therapy is useful for everyone – from everyday life challenges to more serious emotional difficulties. Seeking help is a sign of strength, not weakness.

The first session is about getting to know each other and gathering information. The therapist will ask what led you to seek help, what is troubling you and what goals you have. You will talk about your personal history, habits, family and current challenges. This is also your chance to ask questions, learn what the therapy process looks like and see whether you feel comfortable with the therapist. There is no need to worry – the conversation is completely confidential and professional.

A therapy session usually lasts 50–60 minutes. At the beginning of the therapy process, sessions are most often held once a week to ensure continuity and faster progress. As the process advances and the client develops skills, the frequency can be reduced to once every two weeks or monthly, depending on needs and the agreement with the therapist.

Absolutely! Everything you share with your therapist is strictly confidential and protected by the professional code of ethics and the law. The therapist may not share information about you with anyone without your explicit consent, except in exceptional situations where there is a danger to life (yours or someone else’s). Your privacy and trust are our priority.

The right therapist is one with whom you feel safe, heard and understood. Key factors include professional competence (training, specialization, experience), but also the personal relationship – does the therapist’s approach suit you, do you feel understood? You can book an initial consultation with different therapists to see who suits you best. Don’t hesitate to ask about their education, experience and approach.

The length of therapy depends on the nature of the problem, your goals and your commitment to the process. Short-term therapy (CBT approach) usually takes 8–15 sessions for specific problems such as anxiety or phobias. More complex problems may require a longer period of work. It is important to know that therapy is a flexible process – together with your therapist you will define goals and monitor progress, and the duration will adapt to your needs.

Yes! We offer online therapy sessions via secure video calls (Zoom, Google Meet). Online therapy is as effective as in-person therapy and suits clients who live outside Niš, have a busy schedule or prefer the comfort of their home. All you need is a stable internet connection, a private setting and a device with a camera. Online sessions are as confidential and professional as in-person meetings.

Absolutely! Sleep problems, panic attacks and phobias are areas where cognitive behavioral therapy (CBT) is highly effective and scientifically proven. Our therapists specialize in anxiety disorders, panic attacks, specific phobias and sleep problems. We will help you understand the causes of these difficulties and develop concrete strategies to overcome them.